Conflict Management and Negotiation Skills for Internal Auditors
By: Joan Pastor, PhD
When internal auditors interact with people across their organizations, they are bound to run into disagreements. Understanding how people think and act (including yourself), can help you to more effectively deal with them when things get challenging.
You will also benefit from receiving a great number of tips, practices, suggestions, ideas and skills that will help you to better manage relationships and get better audit results.
The real-life experiences of thousands of auditors are reflected in the pages of this valuable book. Learn how to:
- Deal with conflicts
- Avoid potential conflicts
- Understand how to manage differing positions while negotiating your position
The book is designed to give both clarity into human nature as well as practical skills and suggestions for dealing with people in a wide range of challenging situations.
The author, Joan Pastor, PhD has served as a private consultant and trainer to the audit profession for more than 20 years. One of the very few official clinical and industrial/organizational psychologists in the world, she wrote this book after starting a program based on in-depth research on conflict management and negotiation.