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Please read the following ordering and shipping information. Prices are subject to change without notice. To ensure immediate handling, please provide all information requested. Please indicate "confirming copy" on any second requests of faxed, mailed, or telephoned orders. Items produced by outside vendors are not subject to discounts such as new member bonus certificates, quantity breaks, seminar attendance, conference attendance, etc. Click here to view Frequently Asked Questions (FAQ).

Ordering and Payment

Pay By Mail
Internal Audit Foundation Bookstore
1650 Bluegrass Lakes Pkwy
Alpharetta, GA 30004-7714

If paying by check drawn on bank outside U.S., add US $30

U.S. Federal Identification # 59-1859804
Canadian GST Reg. # 12301 1538 RT0001

Pay By Wire Transfer
Wells Fargo - Ashford/Dunwoody Branch
Account # 2052500733784
Routing # 061000227

If paying by wire transfer, add collection fee of US $15

SWIFT:   WFBIUS6S

IIA Institute Orders
IIA Institutes can receive discounts by placing their order by emailing bookstore@theiia.org or iiapubs@pbd.com.

Bookstore Reseller Pricing
The Internal Audit Foundation offers discounts to booksellers on IIA and Internal Audit Foundation published products. For more information, please email bookstore@theiia.org

Shipping and Handling

Questions about an order?
Call us Monday through Friday, 8 a.m. to 5 p.m. Eastern
Toll-free (US only): 1-877-867-4957
Regular & outside U.S.: +1-770-280-4183
Fax: +1-770-280-4013
Email: iiapubs@pbd.com

Taxes
Shipments to Florida, add 6% state tax plus your county surtax.
Shipments to Georgia, add 7% state tax. Shipments to Canada, add 5% GST or 13% HST, if applicable.

Customs and Duties
The Internal Audit Foundation is not responsible for customs or broker's fees.The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You should contact your local customs office for further information. Customers are liable for any fees charged by customs or by parcel carrier if an order is refused by the customer at time of delivery.

Failed Delivery Attempts
Most of our carriers make three attempts to deliver a package. Packages that contain more than $400 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us.

Weather Delays
If you live in an area experiencing snow storms or other extreme weather, weather delays may add an additional 1 to 2 days to the estimated delivery date of your order.

Gift Certificate Policy
Gift Certificates can only be redeemed through The Internal Audit Foundation Bookstore website, www.theiia.org/bookstore, toward the purchase of eligible products. Gift Certificates are for use with Bookstore orders only and cannot be used toward the purchase of any other IIA event, service, or account. Purchases are deducted from the Gift Certificate balance.

Gift Certificates may not be redeemed for the purchase of products through on-site IIA events, seminars, or conferences. Gift Certificates cannot be reloaded or redeemed for cash. Unused Gift Certificate balances in an Internal Audit Foundation Bookstore account may not be transferred.

The risk of loss and title for Gift Certificates pass to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. We are not responsible for lost or stolen Gift Certificates.

The Internal Audit Foundation will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Certificate is either redeemed through The Internal Audit Foundation Bookstore website or is redeemed and used to make purchases on the Bookstore website.

Comments about this website?

Please email all comments to bookstore@theiia.org.