Conditions of Use

The IIA's privacy policy

The Internal Audit Foundation Bookstore's Return Policy

The Internal Audit Foundation guarantees your satisfaction! If the product you order does not meet your needs for any reason, send it back to the Internal Audit Foundation Distribution Center along with a copy of your packing slip within 30 days, and we will gladly issue a refund or credit. The product must be in restockable condition.

Please address your return to:

IIA Distribution Center, 9050 Junction Drive, Annapolis Junction, MD 20701

Please allow four to six weeks for a refund. The amount of the refund or credit will be the invoice amount less the shipping and handling charge, other prepaid postage charges, and the US $30 bank collection charge (if applicable).

The Internal Audit Foundation does not accept returns of downloadable or online products.

Contact bookstore@theiia.org via email if you have questions regarding a product you have purchased.

College and university bookstores will be charged a 5 percent restocking fee.

The Internal Audit Foundation is not responsible for merchandise damaged while being returned to us and will not issue credit or refund. The customer will be responsible for filing a claim with the shipper.

The Internal Audit Foundation will not issue a refund or credit for discontinued merchandise.

If returned outside of the parameters of the return policy, the shipment will be returned to the customer at the customer's expense.