Learn How to Improve Measurement, Management, and Accountability of Your Entity!
This research report includes:
- An experience-derived framework of roles and practices you can implement to add value to the performance measurement and management of your organization
- The principles, criteria, and audit steps you should follow in these practices
- Details on major audit products, including citizen surveys and public performance reports
- Four case studies providing professional insight in the evolution of these practices and the profession
The guide provides an experience-derived framework of roles and practices auditors can perform to add value to performance measurement and management in their entities, and descriptions of how auditors from across North America have been doing just that.
Item Number: 10.5056